Behavioral - retailcustomer service
traits- transportation
results - marketing
Choose a Retail Organization like Gap.
For Results Method - I would chose a Sales Representative. Focus for Sales reps is to meet their Targets which really means getting results.
For Behavioral Methods I may want to choose a Customer Service Rep. I would give them situational questions and see how they rate in areas that are important for Customer Service Reps - for example Problem solving, Helpfulness, service focused.
traits- transportation
results - marketing
Choose a Retail Organization like Gap.
For Results Method - I would chose a Sales Representative. Focus for Sales reps is to meet their Targets which really means getting results.
For Behavioral Methods I may want to choose a Customer Service Rep. I would give them situational questions and see how they rate in areas that are important for Customer Service Reps - for example Problem solving, Helpfulness, service focused.
