Can You Help? Consider These Methods For Performance Appraisal: Trait Methods, Behavioral Methods, And Results Methods.


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Behavioral - retailcustomer service
traits- transportation
results - marketing
Choose a Retail Organization like Gap.

For Results Method - I would chose a Sales Representative. Focus for Sales reps is to meet their Targets which really means getting results.

For Behavioral Methods I  may want to choose a Customer Service Rep. I would give them situational questions and see how they rate in areas that are important for Customer Service Reps - for example Problem solving, Helpfulness, service focused.

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