What Is The Difference Between Customer And The Consumer ?

13 Answers

Liam Sheasby Profile
Liam Sheasby answered
A customer is an individual or organization who purchases goods, or sometimes just browses and doesn't buy, whereas a consumer is anyone who uses the goods that have been purchased, or uses any products or services that have been generated within the economy. So, therefore if a man was to go to a shop and purchase a bar of chocolate, and his wife was the one to eat it, the man would be the customer (as he bought the product) and his wife would be the consumer (as she used the product). The sayings "the customer is always right" and "the customer is king" show the importance of customers to businesses. The word customer is a derivative of the word custom, which means habit. A customer, therefore, is somebody who makes a habit of shopping at a particular place for particular products. The fact that customer service departments exist in most stores also outlines the importance of customers to organizations. A consumer plays a vital role in the economic system because if consumers were not present then the economy would collapse. Gandhi viewed the customer as the most important person, and he classed them as something that an organization was reliant on, not the other way around. He actually stated, "He is not an interruption to our work, he is the purpose of it." The Consumer Protection Act 1986 in India clearly differentiates between customers and consumers. A consumer is classed as somebody who consumes a commodity or service, and the consumer is protected under the Act, whereas those purchasing anything for commercial reasons (the customer) are not.
Anonymous Profile
Anonymous answered
A Customer is the one who purchase the product or say would be buyer but the consumer will be the end user .Like ,If My father brought a chocolate for me then he is a buyer and I ll be the consumer because ultimately I will be consuming the chocolate.
Anonymous Profile
Anonymous answered
One who buy the product for consideration not for use is called customer.but consumer buys a product for his own use.
Anonymous Profile
Anonymous answered
A customer may or may not be a end user but ultimately a consumer will be the end user,
if you purchasing dog biscuit from a shop ,then you are the customer and the pet will be the consumer,,  another example  mother buying icecream for her child .
Anonymous Profile
Anonymous answered
What is the difference between customer and the consumer
Anonymous Profile
Anonymous answered
Customer is the person he or she who did use the product for its self or for the selling purpose to other while conusmer is the person he or she who use the product for there personal consumption.So from its it is clear that customer may me conusmer but consumer may not be the customer.
Anonymous Profile
Anonymous answered
The customer BUYS the product,
and the consumer USES the product
Anonymous Profile
Anonymous answered
Customer who purchase the product or services whereas consumer who consumes/uses the product or services. Customer may be a consumer but consumer may not be a customer.
Anonymous Profile
Anonymous answered
Customer is a person who buys the product regularly, but the consumer is the person one who consumes the product (i.e) final user.
Anonymous Profile
Anonymous answered
Consumer is the person who buys the product and customer is the who comes inside the store
rock goddess Profile
rock goddess answered
Customer is the one who uses a particular product of a particular brand whereas customer is the one who uses or experiences the product irrespective of the brand. For eg. Users of soap industry are consumers but users of lux is a customers.
Anonymous Profile
Anonymous answered
A customer is some one who attains or buys a product but not necessarily uses it.
A con sumer is the final person at the end who uses the good or service

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