Give a time when you have needed to put yourself in the customers shoes in order to make a decision that guaranteed the customer would receive excellent service?


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PJ Stein Profile
PJ Stein answered

Almost all my jobs required good customer service and I always tried to do what was fair and within company policy.

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Tom  Lowe
Tom Lowe commented
Thank you for your time :) i have been cabin crew before but can't really think of a good answer to this question. Would like to make it sound good but also straight forward and easy to understand. I make things difficult and drag on to much lol x

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