What Role Do Healthcare Workers Play In Determining Quality Care?


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Lia Louis Profile
Lia Louis answered
Healthcare workers play a very important role in determining the quality of patients' care. In order for a health facility to have a fantastic level of care, a good team of healthcare professionals is needed.
Healthcare workers are 'front of house' and lead very hands on roles in their jobs. They monitor patients closely and engage with them on frequent, even hourly basis. A doctor, a surgeon or a physician may make a diagnosis and prescribe medication or perform an operation on the patient, but as soon as the operation or medication has been followed through, it's the healthcare workers such as nurses that then go on to monitor the patient's responses to the treatment, whilst getting to know how they are feeling and if the treatment was effective.
In order for a patient to be well cared for during their stay in a healthcare centre or hospital, healthcare workers should make sure their patient is comfortable, clean and well cared for. No matter how great a job the surgeon or doctor has done when it comes to treating the patient, the most important care is the one that keeps the patient comfortable, eating the correct and specific diet, and is responsible for keeping and making the patient feel safe and well.
In order to ensure that patients are looked after with the highest quality care, The Roper, Logan and Tierney's 12 Activities of Daily Living is a guide to a patient's daily life and recommends the following should be maintained:
  • Maintaining a safe environment
  • Communication; verbal or otherwise
  • Breathing
  • Eating and drinking
  • Elimination of bodily waste
  • Personal hygiene and dressing
  • Controlling body temperature to levels of comfort
  • Mobilizing
  • Working and playing
  • Expressing sexuality
  • Sleeping
  • Dying
A healthcare worker's role is very important to providing quality care in any area they are needed in order for a patient to be comfortable, clean and happy in a vulnerable time in their lives.
Harry Baker Profile
Harry Baker answered

I would have to agree that the role of a healthcare worker is so very important. There are just so many of those “little” things that go unnoticed and unseen that most people never really consider all of the things a healthcare worker actually does (more info). It’s also important to remember that there are so many different kinds of healthcare
workers, so many of the things each one of them does often goes beyond the scope of their actual job.

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