An operations manager should be very calm, confident, and unflappable; after all, this sort of position requires the ability to multitask and oversee a wide range of responsibilities. Managers who are responsible for operations must understand every facet of operations, and it helps if they've moved up through the ranks and learned exactly how the jobs they are supervising are done.
The best managers will also be fair individuals who strive to treat all of their underlings equally; managers who play favorites while doing their jobs tend to be less successful, as employees begin to resent the unequal treatment that is doled out. Knowing how to be politically correct and how to treat others with respect is definitely a valuable personal quality that is helpful to anyone who wants to become an operations manager.
Scheduling, supervising production or the deployment of services, and monitoring quality control all fall under the umbrella of an Operations Manager position. The best managers will be very dedicated to their jobs, which may require overtime and extra duties. Often, these positions are salaried, rather than paid by the hour, so managers may be expected to put in whatever hours are necessary to get optimum results. Dealing with people and meeting expectations can be stressful; ultimately, this job requires a good balance of diplomacy, leadership, and practical skills. Education for such a position may include business school, vocational school, or night courses on operations management.
If you think you'd be a great operations manager, and you're considering applying for a specific position, put together a resume and covering letter that outlines your education, related work experience, and achievements. Then, consider pounding the pavement and meeting the people who make hiring decisions at your preferred company. Sometimes, face-to-face meetings can be excellent ways to connect and get a plum job.
- Other personal qualities
The best managers will also be fair individuals who strive to treat all of their underlings equally; managers who play favorites while doing their jobs tend to be less successful, as employees begin to resent the unequal treatment that is doled out. Knowing how to be politically correct and how to treat others with respect is definitely a valuable personal quality that is helpful to anyone who wants to become an operations manager.
- Tasks
Scheduling, supervising production or the deployment of services, and monitoring quality control all fall under the umbrella of an Operations Manager position. The best managers will be very dedicated to their jobs, which may require overtime and extra duties. Often, these positions are salaried, rather than paid by the hour, so managers may be expected to put in whatever hours are necessary to get optimum results. Dealing with people and meeting expectations can be stressful; ultimately, this job requires a good balance of diplomacy, leadership, and practical skills. Education for such a position may include business school, vocational school, or night courses on operations management.
If you think you'd be a great operations manager, and you're considering applying for a specific position, put together a resume and covering letter that outlines your education, related work experience, and achievements. Then, consider pounding the pavement and meeting the people who make hiring decisions at your preferred company. Sometimes, face-to-face meetings can be excellent ways to connect and get a plum job.