There are various ways through which the quality of the customer services can be improved in an organization. The most important practice in this regard is that the businesses should meet the needs and expectations of the customers. If the customers are provided with what they really want then the ultimate satisfaction can be achieved which enhances the quality of the services offered by the company. For example, a common practice in German medical stores is that if they do not have any prescribed medicine then they get it and send it on the specified address. Some other ways to increase the quality of the services include improving the speed of services, hiring the skilled front line workers and facilitate the customer, unless he is satisfied.