A salesperson’s primary objective is to sell, though there are many skills involved and their duties can be quite diverse depending on things like the size of the retail outlet they are involved with.
A successful salesperson needs to keep up to date with product knowledge so they can answer any questions that are put to them, and they need to put customer service and satisfaction at the top of their agenda. There is no need for subservience, but it is the duty of a salesperson to establish a rapport with a potential customer. It is more likely that you will get a sale this way (you can guarantee you will not get one if you have a ‘couldn’t care less’ attitude).
In addition, a salesperson’s duties may include handling cash and using a cash register, so you need to be honest and careful.
The majority of salespeople have a varied job description and they may be expected to process financial transactions and bank the takings; order stock; advise customers; take part in promotions; create displays; participate in refunds and exchanges; and negotiate deals with customers.
There are some qualities that are essential for a salesperson and these include having excellent communication skills and being able to work under pressure. You can be sure that if all you do is grunt at people and have panic attacks if the going gets a little tough, you won’t be in sales for very long. Expect targets to reach too, as your boss will be intent on ensuring that profit margins grow with every quarter.
A successful salesperson needs to keep up to date with product knowledge so they can answer any questions that are put to them, and they need to put customer service and satisfaction at the top of their agenda. There is no need for subservience, but it is the duty of a salesperson to establish a rapport with a potential customer. It is more likely that you will get a sale this way (you can guarantee you will not get one if you have a ‘couldn’t care less’ attitude).
In addition, a salesperson’s duties may include handling cash and using a cash register, so you need to be honest and careful.
The majority of salespeople have a varied job description and they may be expected to process financial transactions and bank the takings; order stock; advise customers; take part in promotions; create displays; participate in refunds and exchanges; and negotiate deals with customers.
There are some qualities that are essential for a salesperson and these include having excellent communication skills and being able to work under pressure. You can be sure that if all you do is grunt at people and have panic attacks if the going gets a little tough, you won’t be in sales for very long. Expect targets to reach too, as your boss will be intent on ensuring that profit margins grow with every quarter.