A receptionist has many duties that range from being friendly and polite, to other defined duties such as organizing work activity, basic accounting and updating the management on scheduled appointments and meetings. A receptionist is ever busy and one of the major duties is answering calls.
For one to become a receptionist, that particular candidate has to hold at least a high school diploma. Although a receptionist’s qualification is comparatively lower than other professions, receptionists have more duties than any other profession.
A receptionist has duties that are much similar to those of a secretary, with the difference being that a secretary has to manage the work of her immediate boss as opposed to a receptionist who manages work for the whole organization. So, in addition to the qualifications possessed by a receptionist, he or she has to have extra qualities and skills such as; confidence, be organized, have an ability to multi task and have a sense of calmness.
Main Duties
One of the main duties of receptionist is to receive the company’s incoming visitors. Everyone who comes to any organization first passes through the reception, where they can be told whether the person they are looking for is in or not. A receptionist should follow job and telephone etiquette such as not getting involved in conversations with visitors and being polite over the phone.
Answering Calls
In addition to being dependable, a receptionist is also responsible for the answering of calls and this has to be done in an etiquette and professional manner. He or she has to direct all calls to their respective recipients and deliver all messages to the employer.
Paperwork
Performing a lot of paperwork is among the line of duties for a receptionist. A receptionist has to make sure that every visitor fills in the register at all times, and also deal with matters involving data entry.
Other tasks performed by a receptionist include; setting up appointments, sending emails and faxes, collecting fees, making reservations and so on.
For one to become a receptionist, that particular candidate has to hold at least a high school diploma. Although a receptionist’s qualification is comparatively lower than other professions, receptionists have more duties than any other profession.
A receptionist has duties that are much similar to those of a secretary, with the difference being that a secretary has to manage the work of her immediate boss as opposed to a receptionist who manages work for the whole organization. So, in addition to the qualifications possessed by a receptionist, he or she has to have extra qualities and skills such as; confidence, be organized, have an ability to multi task and have a sense of calmness.
Main Duties
One of the main duties of receptionist is to receive the company’s incoming visitors. Everyone who comes to any organization first passes through the reception, where they can be told whether the person they are looking for is in or not. A receptionist should follow job and telephone etiquette such as not getting involved in conversations with visitors and being polite over the phone.
Answering Calls
In addition to being dependable, a receptionist is also responsible for the answering of calls and this has to be done in an etiquette and professional manner. He or she has to direct all calls to their respective recipients and deliver all messages to the employer.
Paperwork
Performing a lot of paperwork is among the line of duties for a receptionist. A receptionist has to make sure that every visitor fills in the register at all times, and also deal with matters involving data entry.
Other tasks performed by a receptionist include; setting up appointments, sending emails and faxes, collecting fees, making reservations and so on.