Potential consequences of inaccurate
messages/appointments: Confrontation,
problems, unprofessional image, poor
reputation, impact on business, unhappy
staff, de-motivated, stylist/therapist may
not be able to accommodate client, client
unhappy, stylist/therapist stressed, client
may take business elsewhere.
Consequences of failing to record
messages correctly: Message not
delivered, too late, wrong information,
wrong person, create problems.
