Robin Burden answered
There are several ways of looking at the interpersonal role of a manager, although many textbooks will divide it into 3 separate categories:
A figurehead is someone who represents the company, calls the shots, and takes responsibility. The outcome of any employee's decisions will always reflect on the figurehead of the company.
The leadership requirements of an interpersonal manager mean that someone holding this position will need to be able to motivate and inspire their subordinates.
There are various responsibilities that fall under the leadership role of a manger, and all of the following would be included in this category:
Skills associated with interpersonal management include:
- Figurehead
- Leader
- Liaison
A figurehead is someone who represents the company, calls the shots, and takes responsibility. The outcome of any employee's decisions will always reflect on the figurehead of the company.
The leadership requirements of an interpersonal manager mean that someone holding this position will need to be able to motivate and inspire their subordinates.
There are various responsibilities that fall under the leadership role of a manger, and all of the following would be included in this category:
- Staffing
- Training
- Team building
Skills associated with interpersonal management include:
- Listening Skills
- Communication Skills
- Stress Management
- Problem Solving
- Non-Verbal Communication
- Verbal Communication
- Assertiveness
- Decision Making