Do You Know Questions And Answers In Job Interview At Call Center?

11 Answers

Tess Langley Profile
Tess Langley answered
For most job interviews, you will find that the interviewer will use a mixture of generic interview questions and more specific questions regarding the company and the job role. The fact you are trying to pre-empt what the interviewer is likely to ask shows initiative and that you want to do your best at the upcoming interview - this is a positive starting point.

The key is to be as prepared as possible; it is always a great tactic to practise answers to possible questions, this way you are less likely to freeze up when being asked them for real. It is also useful to do some background research on the company; if you can recall some recent successes or milestones in the company history this will show the interviewer you are keen.

Taking the example of an interview for a call centre position can help to illustrate the general kind of questions you can expect. For such a position, it is very likely they will ask a question such as 'how would you deal with an irate customer who has been put through to you?' A good answer to this would be that you would continue to talk to the angry customer respectfully, maintaining a calm disposition whilst assuring them that you will do your utmost to solve their problem.

Another relevant question may be 'why do you think you would be ideal for a role in the call centre?' This is an opportunity to show off your credentials. A strong answer to this question is to list all your strengths and make them seem relevant and adaptable to the role. Say you are great with people and can strike up an instant rapport; even over the phone. Always say you are hard working, dedicated and eager to learn.

If you practise your answers until you are confident, this should give you great assurance when going in to the interview. Try and let this confidence show without being cocky or arrogant.
mobeen ali Profile
mobeen ali answered
'Tell me about a time when you gave effective customer service.'
Anonymous Profile
Anonymous answered
Cause it is a challenge to me
Anonymous Profile
Anonymous answered
You'll be asked questions such as:

1. Do you have prior experience?
2. What are your strengths and weaknesses?
3. What are your long term goals?
4. Are you applying anywhere?
5. Why should we get you?

For all you job seekers out there, just make sure to always come prepared.
hina Profile
hina answered
So you want to do job at call center, for this firstly you should have training for the call center work and should be quick enough to satisfy the people who are taking your interview. You must have fluent English with proper English grammar and should be in a flow. When you will go for the interview you must dress-up in a decent way so it will add plus points in your presence in front of your future bosses. They will start with you intro and will ask you that do you know anything about call center or not? Such question is presented to the interviewer to make him confuse. Then you may be asked have you done any course related to call center.

Then they can ask about your experience there and have you felt comfortable while completing the training and also how your trainers felt about your performance etc. what is you aims in future, means what you have thought about your future are you positive about your career of you think it will be just okay?These were some questions which are possible will come in your way in your interview.
Nouman Umar Profile
Nouman Umar answered
Yes I know questions and answers on the job interview for the call center in the call center you are asked to do a role playing.
Anonymous Profile
Anonymous answered

Some of the interview questions for call center is:

* Tell me something about yourself.

* Pronunciation test will be taken.

* Technical test will be there if you are applying for technical help desk.

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Anonymous