What Are Some Of Your Traits That Makes You An Ideal Candidate For A Customer Service Position?


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Cormac Reynolds answered
Getting a job in customer service is a great way to get involved with new people and remain sociable during your time at work. Customer service naturally involves you talking to many customers to help resolve issues, sell products and talk about any issues related to the products or services that are sold by the company.

Becoming involved with this kind of work will require you to have a number of personality traits that help you talk to the customers with ease, and remain pleasant to all the people that you talk to every day.

Given that you will often be working with others during your work, there are many personality traits that you need. These include being assertive and not dominant, and remaining socially confident and outgoing, as you will be talking to a wide range of people. You need to be somewhat trusting, so that customers feel comfortable around you, too. Being open and straightforward is important, too, so that customers always known precisely what is going on. You need to be group orientated, too, as you will be working with other team members to resolve issues most of the time.

You will also have to manage pressure during your job, too, which means you’ll have to be emotionally calm and stable, and able to cope with stress. You’ll need to be self confident so that you can remain focused and determined throughout your time at work.

Finally, you’ll have to be careful and serious, but enthusiastic too, so that customers are always comfortable talking to you. By using all of these characteristics to your advantage, you can be sure that your job remains safe and that you’re capable of working to a really high standard!

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