Anonymous

How Can I Prepare For A Customer Service Supervisor Interview At The Airport?

3 Answers

donna jackson Profile
donna jackson answered
You can prepare for a customer service position at an airport,
by planning in advance what the possible questions are that
they might ask you, and then preparing your answers.
A list of possible questions and answers follows.
Be prepared to give them an idea of who you are too, are you patient by nature, do you enjoy communicating, and are you good at it. Are you cheerful by nature? This may also help you to decide if this is the job for you.

Question
How would you handle an angry customer?
You need to roleplay this one.
Question
Do you have problem solving skills?
Give them an example of a situation where you tackled a problem and got a solution. Make sure you have one you wont be able to manufacture one under the pressure of the interview.
Question
How will you maintain your calm with an irrate passenger?
Tell them with a sunny smiling face, that you will listen and not interrupt, and then tell the client what action you will take.
Have you experience in handling customer complaints?
Do not say no.
Good luck.
Sripriya Seerapu Profile

The interviewer asks the questions from your subject, He will check your communication skills and confidence levels. You have to follow some blogs which are relevant to your subject and prepare some interview question. It’s not enough, You have to attend some practice interviews in Online.

By taking mock interviews you can know about the interview process and questions. So, You have to select the best platform to practice the real-time interviews. I would like to suggest (http://www.interviewbuddy.in/) which is that best platform to attend mock interviews with various industry experts and you can get a detailed report to improve your skills.


Answer Question

Anonymous